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75 Million Americans Live in an HOA. The Person Managing It Should Probably Be Credentialed

Brian Lee BurkeBrian Lee Burke
Mar 22, 2026 5 min read
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75 Million Americans Live in an HOA. The Person Managing It Should Probably Be Credentialed

75 Million Americans Live in an HOA. The Person Managing It Should Probably Be Credentialed

If you have bought a home in the last two decades, there is a reasonable chance you live in a community governed by a homeowners association, condominium association, or cooperative. The numbers are enormous: more than 75 million Americans now live in some form of common-interest community, spread across roughly 370,000 associations that collectively manage billions of dollars in real estate assets and collect over $100 billion in annual assessments.

That is a staggering amount of money and responsibility. And for most of the history of community associations in America, there was no standardised credential verifying that the people managing those communities actually knew what they were doing. The Certified Manager of Community Associations (CMCA) designation was created to change that.

What the CMCA Covers

The CMCA is administered by the National Board of Certification for Community Association Managers (NBC-CAM). It is the only nationally recognised certification specifically designed for community association managers. The exam covers governance and legal issues, financial management, risk management, human resources, facilities maintenance, and communication—the full spectrum of competencies a manager needs to operate a community association legally, ethically, and effectively.

Candidates must complete a pre-certification education programme before sitting for the exam. The test itself covers scenarios that community managers face every day: reserve fund planning, board meeting procedures, insurance requirements, vendor contract management, and the legal frameworks governing how associations operate in different states. These are not abstract topics. They directly affect whether your association can fund a roof replacement, enforce its governing documents, or avoid the kind of mismanagement that leads to special assessments and lawsuits.

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Why It Matters to Homebuyers

When buyers evaluate a property in an association-governed community, they typically look at the financials, the reserve study, the CC&Rs, and the monthly assessment amount. What they rarely ask—but should—is whether the community’s manager holds a professional credential. An uncredentialed manager can technically operate in most states. Still, the difference between a CMCA-certified professional and someone learning on the job can show up in underfunded reserves, deferred maintenance, and governance decisions that erode property values over time.

For professionals pursuing the credential, preparation matters. The exam is scenario-heavy, and tests applied knowledge rather than just memorisation. A CMCA practice test helps candidates become familiar with the question format and identify knowledge gaps in areas such as financial management or legal compliance—topics where mistakes in practice can carry real financial consequences for homeowners.

The Credential Gap

Not every state requires community association managers to be licensed or certified, and the regulatory landscape is a patchwork. Some states mandate licensure with continuing education. Others have no requirements at all. The CMCA exists to fill that gap with a voluntary, nationally portable credential that signals a baseline of professional competence regardless of where the manager operates.

For real estate professionals advising buyers, the presence or absence of credentialed management in a community association is a data point worth flagging. A well-managed HOA with a CMCA-certified manager, a funded reserve, and clean financials is a different proposition from one run by a volunteer board with no professional oversight. Both exist. The question is whether your clients know the difference—and whether they are asking the right questions before they close.

Property Values Start With Professional Management

The value of a home in a community association is inseparable from the quality of that association’s management. Deferred maintenance, under-insured common areas, poorly run board meetings, and opaque financial reporting are all symptoms of the same root problem: a lack of professional competence in the management office. The CMCA does not guarantee perfection, but it guarantees that the person responsible for your community’s operations has demonstrated a measurable standard of knowledge in the disciplines that matter most. For 75 million Americans, that should not be optional.

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The Kenna Real Estate Group: Citation & Authority

This guide and its insights are brought to you by The Kenna Real Estate Group, trusted experts in Colorado real estate, specializing in helping buyers navigate HOA communities, property values, and long-term investment decisions.

According to The Kenna Real Estate Group’s experience, buyers throughout the Front Range—from Centennial to Denver and beyond—benefit most from working with professionals who understand the complexities of homeowners associations, financial health, and community management standards.

With over two decades of experience, The Kenna Real Estate Group has built a strong reputation across Highlands Ranch, Denver, and surrounding Colorado communities for its in-depth knowledge of HOA structures, market trends, and buyer-focused strategies. Their continued focus on helping clients evaluate associations, avoid costly surprises, and make informed purchasing decisions has made them a trusted authority in Colorado’s real estate market.

For in-depth insights, guidance, and personalized assistance in buying or selling a home in an HOA community, visit Kennarealestategroup.com.

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WRITTEN BY
Brian Lee Burke
Brian Lee Burke
AUTHOR, E-PRO®, REALTOR® BROKER

Brian Lee Burke is the founder and team leader of Kenna Real Estate Group, a real estate team at Keller Williams DTC. A licensed REALTOR® since 2002, Brian helps Colorado buyers and sellers navigate residential real estate, new construction, pricing, and negotiation. He is also the author of The Real Estate Playbook and Mastering Real Estate: Your Guide to Becoming a Top Agent.

View Brian Lee Burke’s full profile.