Questions people ask before they call Alicia
Do I have to sign anything to talk to you?
No. The first conversation is free and there is no agreement to sign. Colorado requires a written brokerage agreement before an agent represents you in a transaction; we will explain it before you sign anything.
What does it cost to work with the group?
Sellers pay a negotiable commission at closing, out of the proceeds. Buyers' representation is agreed in writing up front; ask and we will walk you through it in plain English.
Do you work with buyers or sellers?
Both, across the Denver metro, the north Front Range and Colorado Springs. Sellers get the Smart Pricing Report™ first; buyers get a pre-approval conversation with any lender you choose (many of our buyers use Mike Oswald at Rate, who is not affiliated with the Kenna Real Estate Group).
Will I work with Alicia or someone on the group?
Alicia is your point of contact, and Brian Lee Burke, the team leader, is behind the file. If timing or geography calls for it, another Kenna agent steps in, and you are told first.
How fast do you answer?
A live person answers the main line during business hours, and texts come back the same day. Not a robot, not a phone tree.
Do you work in Aurora?
Yes. Aurora is Alicia's home area, and the group has closings across Arapahoe County. Ask about a specific neighborhood and you will get a straight answer on what it sells for right now.
Do you work outside Aurora?
Yes. Alicia and the Kenna Real Estate Group sell across the Denver metro, the north Front Range and Colorado Springs, with the same written pricing report and the same live-person promise everywhere.
Are you a REALTOR®?
Alicia is a licensed Colorado real estate agent. Brian Lee Burke, the team leader, is the group's REALTOR® and a licensed broker; we do not use the REALTOR® mark for anyone else.
How do I pick a real estate agent in Aurora?
Three tests: a plan in writing before you commit, a phone that gets answered the same hour, and a price backed by comps instead of a guess. Alicia Kounalis puts the plan in writing at the first meeting, answers (720) 619-3458 directly, and prices every home with a Smart Pricing Report.
What should I ask an agent before I sign anything?
Ask how many homes they have closed in your area, who covers for them when they are out, what the agreement says about fees and how long it runs, and what happens if you want out. Alicia answers all four on the first call and sends the agreement to read before you sign it. The buyer side is on buying a home with the Kenna Real Estate Group.
Does it cost me anything to work with Alicia as a buyer?
Calling costs nothing, and the first meeting and the search cost nothing. Colorado requires a written buyer agreement before touring, and it states the fee in plain numbers; on most purchases the seller pays it through the offer. Start with a pre-approval and how financing works in Colorado.
Why Alicia Kounalis?
A licensed real estate agent with the Kenna Real Estate Group at Keller Williams DTC, based in Aurora and working the entire Front Range, with a focus on first homes and move-up homes on the east side. Brian Lee Burke, a licensed broker since 2002, stands behind every file. Honest pricing, plain-English answers, and a live person on the phone: the hardest working group in real estate.
Who answers when I call (720) 619-3458?
Alicia, and when Alicia is in a showing, a live person at the Kenna Real Estate Group who can set an appointment on the spot. Seven days a week. Not a robot, not a phone tree.
Can Alicia help me sell my house and buy the next one at the same time?
Yes. Price the current home with a Smart Pricing Report, get the pre-approval that fits the timing, and write the next offer with the right contingency. The playbook is on selling and buying at the same time in Colorado; the seller side on selling with the Kenna Real Estate Group.
Does Alicia work outside Aurora?
Yes. The group lists and sells from Fort Collins to Colorado Springs, and Alicia shows homes wherever the right one is: Denver, Aurora, Lakewood, Littleton, Thornton, Parker, Colorado Springs and every city in between. Buying on a budget? Affordable homes across Colorado.
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